Privacy Policy
Last updated: 8 July 2026
This Privacy Policy explains how England IPTV ("we", "us", "our") collects, uses and protects your personal information when you use our website englandiptv.com and our services. We are committed to protecting your privacy and handling your data in line with the UK GDPR and the Data Protection Act 2018.
1. Information we collect
We only collect what we need to provide and support your subscription:
- Order & contact details - your name, email address and WhatsApp number when you place an order or contact us.
- Message content - anything you send us through the contact form or on WhatsApp.
- Technical & usage data - IP address, approximate location (country/city), device type, browser, operating system, the pages you visit and the website that referred you. This is collected automatically for analytics and security.
We do not store card or bank details on this website.
2. How we use your information
- To process and deliver your IPTV subscription and login details.
- To provide customer support and respond to your enquiries.
- To send you order confirmations and service-related emails.
- To understand how our website is used and improve it (analytics).
- To protect our service from fraud and abuse.
3. Legal basis for processing
We process your data to perform our contract with you (delivering your subscription), for our legitimate interests (support, analytics, security), and where required to comply with the law.
4. Sharing your information
We never sell your personal data. We only share it with trusted providers that help us run the service, such as our web host and email provider, and an IP geolocation service used to show approximate visitor location. These providers process data on our behalf under appropriate safeguards.
5. Data retention
We keep your order and contact information for as long as needed to provide the service and meet our legal obligations, after which it is deleted. Analytics data is kept in aggregate form.
6. Your rights
Under UK GDPR you have the right to access, correct, or delete your personal data, to object to or restrict processing, and to data portability. To exercise any of these rights, contact us at support@englandiptv.com.
7. Cookies
We use a small number of cookies to keep the site working and to measure visits. See our Cookies Policy for details.
8. Security
We use appropriate technical and organisational measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "last updated" date.
10. Contact us
If you have any questions about this policy or your data, please contact us:
- Email: support@englandiptv.com
- WhatsApp: +44 7308 311515